Returns & Refunds Policy

We want our customers to have a clear and straightforward shopping experience. Please review the information below regarding returns and refunds.

If you are not satisfied with your order, you may contact our support team within 14 days of receiving your item to request assistance. All return requests must be submitted in advance and approved by our support team before any items are sent back.

Returned items must be unused, unopened, and in their original condition and packaging. We reserve the right to refuse returns that do not meet these conditions.

Refunds, when approved, will be issued to the original payment method used at checkout. Processing times may vary depending on the payment provider and financial institution. Shipping fees are non-refundable unless otherwise required by applicable regulations.

Certain items may not be eligible for return due to hygiene, safety, or regulatory considerations. If an item is not eligible for return, this will be communicated by our support team during the request process.

If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible after delivery so we can review the issue and provide an appropriate solution.

For all return or refund inquiries, please contact our customer support team. We are committed to handling all requests fairly and in accordance with our policies.